This website ("www.geniealliance.com" / “www.geniealliance.in”) is a service of Genie Alliance LLP ("Site Provider"). Site Provider respects the privacy of visitors to this Site. This Privacy Policy applies to you if you are a User, Service Provider or other visitor to the sites or other sales channel of Site Provider and at other third party websites. User, Service Provider and all other visitors to site and/or other sales channels are referred to in this policy as "you" or an "Visitor". This Privacy Policy applies regardless of whether you are using a computer, a mobile device or other device. Our website is not directed at children under 18 and we won't knowingly allow anyone under 18 to provide us any personally identifying information; if you're under 18, please don't provide any information about yourself on this website and phase and please ask your parents or on adult / guardian to fill on your behalf.. Your history taking form should have these details that history form filled on behalf of less than 18 year old patients by name, address, designation, email Id, phone number.
You are considered to be an "Service Provider" if you are providing any service to Site Provider or complete the business application process. Please note that this Privacy Policy applies to all Visitors regardless of whether or not such visitor is a User or a Service Provider.
This Privacy Policy explains how Site and certain third parties may collect, use, and disclose "Personal Information" and other information we obtain via Services Site and via Sales Channel (together, “Data”).
Personal Information Defined. Site Provider considers "Personal Information" to include information that alone or when in combination with other information may be used to readily identify or contact you, such as: name, address, email address, or phone number. Site Provider does not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
Use and Acceptance. By using Site or Sales Channel, you agree to this Privacy Policy. If you do not accept this Privacy Policy, you must not use Site or Site Services Platform.
New Uses of Personal Information and Other Information. From time to time, Site Provider may use Data for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Site Provider will make reasonable efforts to update the policy.
What information is collected from Services Visitors and how is it collected?
- Communications with Service Provider and User. If you engage in a communication with Site Provider , Directly with Service Provider or any partner/Member using chat, email, voice or other communication products or services made available to you by Site or Sales Channel, you may voluntarily provide, or otherwise be asked to provide, Personal Information such as your name, contact information and other information to facilitate service. By providing Personal Information and other information via site communication products or services, you consent to Site Provider collecting and processing such information for the purposes outlined in this Privacy Policy.
- Site Provider maintains transcripts ("Transcripts") of chats, emails and other written communications conducted between you and any Service Provider or Member using Site products and services. Site may, in accordance with applicable law (including laws related to notice and/or consent), record and maintain recordings of voice communications ("Recordings") between you and any Service Provider or Member.
- Communications with Site Provider. If you engage in a communication with Site Provider related to Site Services or Site using chat, email, voice or other communication products or services made available to you by Site , or if you engage in a pre- or post-interaction survey ("Survey") related to any such communication, you may voluntarily provide, or otherwise be asked to provide, Personal Information such as your name, contact information and other information to facilitate service. By providing Personal Information and other information via Site's communication products or services, you consent to Site Provider collecting and processing such information for the purposes outlined in this Privacy Policy.
- Site Provider maintains Transcripts of communications that are conducted between you and Site Provider. Site Provider also maintains copies of Surveys and may, in accordance with applicable law (including laws related to notice and/or consent), record and maintain Recordings of voice communications between you and Site Provider.
- Browser Information and Usage Information. We log web browser information (e.g., Internet Protocol addresses and browser types) and other usage information from Site and Sales Channel such as page view tallies, time spent on each page, geographic location information, page browsing information, subject matter browsing information and operating system information. If the Services Visitor is using a mobile or other portable device to visit or Site or Site Services Platform, we may collect hardware information related to the device used by the Services Visitor. Your browser may be set to limit or prevent any of the browser information described above from being transmitted. If so Site, Site Services Platform or certain communication tools, or other features or functions offered as part of Site or Site Services Platform, may not be available to you.
- User Account. In order for a visitor to use many of the features or offerings on Site or Sales Channel, the visitor may be required to open a member account and provide Personal Information. Many services require payment of a fee. Before using pay services, the Member would be required to provide payment information via the account. Site uses a third party Debit card/credit card/UPI/Wallet/Other Payment mode processor to process.
- Site may allow Services Visitors to sign in and/or enroll as a Member by using the sign-in credentials used by such visitor on a third party social media website (e.g., Facebook).
- By signing in or enrolling using the third party website’s credentials, the Services Visitor consents to Site collecting and maintaining the information provided via such third party website. Site is not responsible for the privacy practices of any third party website.
- Requests for Information, News and other Content. When you sign up to become a User or an Service Provider, you may sign up to receive information, news and other content related to new and existing products and services related to Site, Site Services Platform and events and other information related to Site that may be of interest to you. You may also sign up to receive information, news and other content from third parties whose services and/or products we believe may be of interest to you. You will be asked to provide Personal Information, such as contact details and other information, relevant to delivering such news and information. We maintain all such information.
- Promotions. From time to time, we may offer promotions on Site or via Site Services Platform. If we do, and if you wish to participate, you may be required to provide Personal Information, such as contact information and other information. We maintain such information.
- Professional Services Applicants. If a visitor wishes to apply to be a Service Provider on Site Services Platform, the visitor will be required to submit Personal Information as requested. Any information supplied by or on behalf of a visitor for purposes of becoming a Service Provider may be maintained by Site as well as third party affiliates and other third parties. Please note that Site may have additional privacy terms that apply to Service Provider applicants. Such terms will be made available when an applicant applies to be an Service Provider or when an applicant otherwise accesses his or her account.
- Cookies. Your web browser software includes a feature called "cookies" that allows the websites you visit to store small amounts of data related to your visit on your computer hard drive. Our cookies consist of an alphanumeric identifier that allows us to track the pages you've visited on our Site. We use cookies and other technologies, including digital image files known as web beacons (also referred to as pixel tags or clear GIFs), that allow us to track user activity and to provide better user experience. For example, our servers automatically collect usage information about how you and other visitors interact with our Site, such as the number of visitors to our Site and to pages within our Site, the frequency with which you and other visitors access individual pages within the Site, the time you and other visitors spend on the Site and on pages within the Site, and other similar information ("Usage Data"). We aggregate this Usage Data to understand overall visitor traffic patterns. We use this information to improve our Site by making it more responsive to the needs of our users. We also use cookies to deliver content specific to your interests, to avoid showing you the same ad or other message repeatedly, and to allow you to store your username and password so you don't have to re-enter them every time your visit our Site. Our cookies do not collect or contain your Contact and personal Information. They do enable us to relate information that you have voluntarily provided to us (such as information you provide when you respond to questionnaires or offers or request information on products or services) with your Contact Information. Site Provider does not combine the Usage Data we collect with your Contact Information. Usage Data enables us to figure out how often users access parts of the Sites so that we can make the Site appealing to as many users as possible, and improve the content. We may share this aggregate information with advertisers and other third parties, but it does not indicate the identity of individual users. Our advertisers and third parties that provide advertising, products and/or services through our site may also assign their own cookies, or place their own web beacons, a process we don't control. The help function on most web browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of some of our Sites' most attractive features. Many companies offer programs that help you to visit websites anonymously. While Site Provider will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available. You may also note that the above in no way violate the right to privacy of any person and are within the reasonable permitted parameters.
- Our web servers automatically collect limited information about your computer configuration when you visit our Site, including the type (and version) of browser software you use, the operating system you're running, the website that referred you, and your IP address. We use this information to make our site as useful as we can for as many users as possible. Your IP address is a numerical address assigned to your computer that is used by other computers connected to the Internet to communicate with your computer so that data (such as the web pages you want to view) can be transmitted to you. We use your IP address to route data (such as the web pages you request) to your computer, to track which pages within the Site have been accessed from your computer, and to track how well each page within our Site is performing so that we can continue to improve our Site and the services we offer. We also use IP address information for systems administration, to report aggregate information to sponsors and advertisers, and to conduct Site analysis.
- We use third party service providers, including Google, Inc., to serve the advertising displayed on our Site. We do not share your Contact Information with these third parties. Individual advertisers may ask you to provide them information, including Contact Information; however, our advertisers don't provide us any information you elect to provide them. Such information is not subject to this privacy policy. Google uses a DoubleClick DART cookie on this Site and other websites in order to collect anonymous Usage Data that enables it to serve ads to you based on your visit to this Site and other sites on the Internet. You may opt-out of the use of the DART cookie through the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html. Site Provider may also work with third party advertising networks, such as Microsoft, Atlas and Akamai etc that target and serve some of the advertisements, promotions, and other marketing messages you see on the pages of our Site and other websites. Anonymous Usage Data is collected from our website and other websites so that these networks can use such information, sometimes in conjunction with similar anonymous Usage Data gathered through other websites, to deliver advertisements tailored to match the perceived interests of consumers. Usage Data regarding users of this Site may be used to serve targeted advertisements on this Site and other websites. This Usage Data may include the pages that you have visited on the Site and your use of the Site, but it does not identify you personally and does not include your Contact Information, but it may include the IP address of your computer. These third-party networks may also use cookies and/or web beacons to collect anonymous information directly from our users. To learn more about behavioural targeting of advertising and your opt-out options, generally, and to opt-out of the Atlas and/or Akamai advertising network click here: http://networkadvertising.org/consumer/opt_out.asp. You may opt out of the Microsoft advertising network by clicking her http://privacy.microsoft.com/en-us/fullnotice.mspx#EIG and following the instructions. We may also use Usage Data gathered on this Site and other websites to target and serve advertisements, promotions, and other marketing messages on this Site and other websites, both within and outside the Network.
How does Site use and disclose information it collects from Site Users?
- Transcripts, Surveys and Recordings. Site may access and use Transcripts, Surveys and Recordings for purposes of performing or delivering a service to a Visitor, providing maintenance or support services for a Visitor, for training and quality assurance purposes, for purposes of investigating any claim made by or related to a Services Visitor, for purposes of improving our services and/or for other lawful purposes.
- Third-party service providers retained by Site to perform services on behalf of Site may also have access to Transcripts, Surveys and Recordings for purposes of performing or delivering a service to Site, providing maintenance or support services, for training and quality assurance purposes, for purposes of investigating any claim made by an Visitor or related to a Visitor’s use of the services, for purposes of improving our services and/or for other lawful purposes.
- Service Provider with whom a User or other Visitor communicates have access to the Transcripts and Recordings between them. Service Provider has no control over the privacy practices of such Service providers. You are encouraged to verify the privacy practices of Service Providers before you communicate with them.
- Browser Information and Cookies. We use browser information, cookies and pixel tags to determine whether a communication service or marketing material should be deployed on your browser when you are visiting Site or using Site Services Platform. We may also use browser information, cookies and pixel tags: to determine how you arrived at Site or Sales Channel, to determine whether you are a return visitor, to help us improve our product and service offerings, for quality assurance and training purposes, to help diagnose problems with our servers, to gather broad demographic information, to administer and optimize our services, to deliver marketing or other materials to you on behalf of third parties and for other lawful purposes. Information collected by third party operators themselves is governed by their own privacy policies.
- Aggregate Information. We may aggregate information so that it is not Personal Information, and we may use and share such aggregated information for training and quality assurance purposes, for purposes of delivering our services, for purposes of expanding and improving our services and for other lawful purposes.
- Third Parties. Site Provider does not sell, trade or rent Personal Information provided by you in any Transcript, Survey or Recording for direct marketing or any other purpose, except as provided in this Privacy Policy or with your permission. Except as described in this Privacy Policy, Site Provider does not divulge the content of Transcripts, Surveys or Recordings to third parties or vendors performing services on behalf of Site Provider.
- If you accessed Site Provider 's Services Site or Sales Channel via a third party website, you may be subject to terms and conditions that apply to that third party website. As mentioned below, Site Provider is not responsible for the privacy practices of any third party.
- Site Provider uses third party data facilities and other third party service providers to perform services that are routinely handled by such providers. Such providers may store and, if applicable, process Personal Information and non-Personal Information in keeping with the service that they provide. We may also share weblog data and other similar non-Personal Information Data with third parties. For example, we may share traffic data for the Site with a third party that analyzes and publishes Website traffic survey.
- Legal Reason to Disclose. Site Provider may disclose your information including Personal Information if: (i) Site Provider reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirement of any governmental authority, (ii) disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) reasonably necessary to enforce this Privacy Policy, our Terms of Use or our agreement with an Services Visitor, (iv) disclosure is intended to help investigate or prevent unauthorized transactions or other illegal activities (including any claim that a Member did not authorize charges incurred via Site Provider Services Platform or via Site Provider Services Site), or (v) necessary or appropriate to protect our rights or property, or the rights or property of any person or entity.
Message Boards, Communities, Blogs
If you use any message board, community or blog made available on Site Provider Site or Site Provider Sales channel you should be aware that any information you submit via those services may be read, collected, copied and used by other users, and could be used to send you unsolicited messages. Site Provider may access and use any such information for purposes of performing or delivering a service to Services Visitor, for purposes of providing maintenance or support services, for training and quality assurance purposes, for purposes of investigating any claim, for purposes of improving our services and/or for other lawful purposes. For the avoidance of doubt, Site Provider is not responsible for the information that you choose to submit or post via any of those services and Site Provider is not responsible for how any such information may be used by others or responded to by others. Site Provider 's privacy obligations set forth in this Privacy Policy are not applicable to your use of any message board, community or blog on Site Providerite, on Site Provider Sales Channel or on any third party website. Additional terms made available via any such message board, community and/or blog may apply to your use of any of the foregoing.
Additional terms that may apply to your information
Site Provider Services Platform made available on Third Party Websites. Site Provider Sales Channel may be made available on third party websites. In addition, links Site Provider Services Site and Site Provider Sales Channel may be made available on third party websites. Site Provider is not responsible for and does not control the privacy practices of any third party. Accordingly, we encourage you to review the privacy practices of each website that you use or visit.
Business Transfers. In the event that all or substantially all of Site Provider 's assets have been acquired, or in the event of any merger, bankruptcy or reorganization involving Genie Alliance LLP, all Transcripts, Recordings and Surveys, as well as all other information about you and your use of our services will likely be included in the acquired or merged assets.
Vendors : Site Provider, like many businesses, sometimes contracts with other companies to perform certain business-related functions. For example, we may use third party companies to provide email and direct mail services, database research and maintenance, payment processing, and other services. If you have registered with the Site, we may share your Contact Information and other information that we have associated with your Contact Information, as necessary or desirable for the third party to provide such services for us. Those third parties have contractually committed not to use your Contact Information (and the information we've associated with your Contact Information) for any other purpose.
Choice Regarding Personal Information. If you elect to engage in any communication using our services, it is up to you to decide what, if any, information to provide during such a session. Depending on your request or the means of communication it may not be possible to communicate with you or address all of your questions without providing some information. Nevertheless, if you do not wish to furnish certain information, then you should not do so.
Changes to this Privacy Policy
We recommend that you review this policy regularly, as we may update it from time to time. Your use of any Site Provider service offered on Site Provider Services Site or via Site Provider Sales Channel following a change to this Privacy Policy represents your consent to the new Privacy Policy to the fullest extent permitted by law.
Definitions
Cookies are pieces of information that some websites transfer to a visitor’s web browser accessing the website and are used for record-keeping purposes at many websites. Use of cookies makes web-surfing easier by performing certain functions such as saving passwords, lists of potential purchases and personal preferences regarding the use of the particular website, and ensuring that the user does not see the same ad repeatedly.
Encryption is the process of transforming information into unreadable text so that it is only legible to those possessing an encryption key. The process of making encrypted information readable again is referred to as decryption.
Pixel tags are small graphic images that are embedded in a web page or email for purposes of tracking activity on web pages or whether a user has opened or accessed an email. A pixel tag may be set to identify on what browser and computer it was viewed, whether that browser has cookies received from a server associated with the pixel tag, and whether the web page or email with the pixel tag was forwarded or copied.
Web browser is a software program that allows a user to access, retrieve and view information on the World Wide Web. Examples of browsers include Internet Explorer, FireFox, Google Chrome and Safari.
Contacting Site Provider
Site Provider welcomes your feedback on our Privacy Policy. Please send your comments to info@geniealliance.com
